Frequently Asked Questions

A great resource for finding the answers to commonly asked questions.

• After-Sale Care
• Careers
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FAQ Search

Quick Information

Products & Services

• Product Availability
• Delivery & Pick Up Info
• Purchasing Gift Cards
• Platinum Protection Plan

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• Pricing Policy

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Contact Us

LIVE Online Chat Support

• Mon. - Fri.  8am to 9pm
• Sat. 8am to 6pm
• Sun. 10am to 6pm

Immediately be in contact with one of our knowledgable representatives.

Telephone Support

Website Questions or Order By Phone –
1.866.383.4484 - option 2

• Contact a Showroom - 1.888.RAYMOUR (888.729.6687)
  Mon. - Sat. 10am - 9pm | Sun. 11am - 6pm
• Credit Account Questions - 1.800.836.9633 - option 4
  Mon. - Fri. 8:30am - 9pm | Sat. 10am - 9pm | Sun. 11am - 6pm
• Payments - 1.866.383.4484 - option 3
  Mon. - Fri. 11am - 7pm | Sat. 9am – 5pm
• Customer Care - 1.866.383.4484 - option 1
  Mon. - Fri. 11am - 7pm | Sat. 9am – 5pm
• Platinum Protection Info - 1.866.475.9170
  Mon. - Fri. 11am - 7pm | Sat. 9am – 5pm

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Our support team will respond to your inquiry within 24 hours or less!

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