Furniture for Every Room at Raymour and Flanigan - Platinum Protection Plan Customer Stories

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Platinum Protection Plan

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One day your sofa becomes a canvas for your child's paintings. Another day your coffee table gets burned while doubling as your husband's impromptu ironing table. Below are true stories of customers who experienced the unexpected and how the Platinum Protection Plan helped them.

	Puppy Painter	How Platinum Protection Helped
	Ms. Reynolds came home from work and her puppy wasn’t at the door ready to greet her. Worried, she quickly entered and discovered orange paint all over her living room and sofa! She peered over the back of the sofa and there was her puppy, chewing on the paint bottle.	After calling, Ms. Reynolds was immediately scheduled to have her sofa cleaned. Now the sofa looks brand new, and all evidence of the doggy disaster has been erased. After all, we couldn’t let a little orange make her blue.

	Ironing Chef	How Platinum Protection Helped
	Making last-minute preparations for her father-in-law’s birthday party, Mrs. Vinces left her iron cooling on a table pad on her dining table. While she was distracted, her son turned on the iron and laid it down on the pad. Mrs. Vinces ran errands all day and, when she got home, she smelled something burning. The iron had burned all the way through to her table!	After quickly ironing out the details, we sent one of our experts to repair Mrs. Vince’s tabletop. Now her dining table looks perfect, and her ironing board is always within reach.

	The Makeover	How Platinum Protection Helped
	Ms. Anderson was stunned when she discovered her 2-year-old covered the accent pillow on her sleeper sofa with lip liner while playing “makeover.” She couldn’t stand to face the damage until she remembered she had Platinum.	We sent Ms. Anderson a new accent pillow right away. She was thrilled to know it was covered by her Platinum Protection plan. Now she keeps her makeup out of reach—at least until her little girl’s a teenager.

	Furniture Fumble	How Platinum Protection Helped
	As huge football fans, Mike and Amy were excited about the Super Bowl. They even bought a brand new TV for the ultimate football experience. But while placing their TV on their entertainment center, they dropped it and smashed one of the shelves!	The TV survived the fall, and we ordered Mike and Amy a new shelf for their entertainment center right away. They still love football, and now they’re both big fans of Raymour and Flanigan.

	Three Strikes	How Platinum Protection Helped
	Dave and Renee thought they moved their sectional sofa far enough away from the wall until paint splattered on the back of it. Then unimaginably, their 2-year-old daughter sat on the sectional and started drawing on a cushion with crayons. When Renee responded excitedly to tell her daughter to stop, she accidentally spilled a cup of milk all over the sectional sofa!	Dave and Renee were relieved when we sent someone to make their sectional spotless. Now their room looks great, and they keep more coloring books in the house.

	Timber	How Platinum Protection Helped
	Apparently Rhonda’s cat is a real Grinch—he knocked over her Christmas tree, causing it to land on a chair and put a gouge in the wood! But just before Rhonda put a new chair on Santa’s list, she remembered she had Platinum.	Rhonda was relieved when we fixed her chair. Her Christmas spirit was renewed, and her chair looked perfect for the holidays. .