FAQ’s

After-Sale Care

General

  1. How should I care for my upholstered furniture?

Mechanisms

  1. Why won't my reclining furniture recline for me?

Scheduling

  1. How long will it take for my furniture part to arrive?
  2. How do I know what time the furniture quality inspector will arrive at my home?

Service Areas

  1. If I move to an area without a Raymour and Flanigan Furniture store nearby, will I be able to get my furniture serviced if needed?

Spots/Stains/Fabric

  1. I purchased the Platinum Protection Plan and I have a spot/stain on my seat cushion. Will someone come to my home to clean it?
  2. My furniture’s fabric is pilling. What can I do about it?
  3. How do I clean my leather furniture?
  4. How do I clean my upholstered furniture if it gets soiled?
  5. What are furniture cleaning codes?
 
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